Effective Date: October 19, 2026
Welcome to BioTwin Weight Loss (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website, https://biotwinweightloss.com/.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact our team, or inquire about our services, including bioidentical hormone replacement therapy (BHRT) and hormone health evaluations.
By using our website, you acknowledge that you have read this Privacy Policy.
We may collect the following categories of information:
When you contact us, request an appointment, or inquire about our services, we may collect information such as:
Name
Email address
Telephone number
Appointment preferences
Information you voluntarily provide in messages or inquiries
If you choose to share information about your health, symptoms, medical history, hormone concerns, medications, or treatment interests, we may collect that information to respond to your inquiry or support the provision of our services.
Health information is sensitive. We handle it with appropriate care and apply additional protections where required by applicable law. Please avoid submitting detailed medical information through general website forms unless the form is specifically intended for that purpose.
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and device information
Operating system
Pages visited and time spent on the website
Referring website addresses
Website interaction and performance data
We may use cookies and similar technologies to collect some of this information.
We may use the information we collect to:
Respond to questions and service inquiries.
Schedule or coordinate evaluations and appointments.
Provide information about our BHRT and hormone health services.
Communicate with you regarding your requests.
Improve our website, services, and user experience.
Monitor website performance, security, and functionality.
Comply with legal obligations and protect our rights.
Send promotional communications where permitted by law and, when required, with your consent.
We do not use information submitted through our website to make medical decisions without appropriate clinical review.
Our website may use cookies, analytics tools, and similar technologies to improve website functionality, understand visitor behavior, and evaluate the effectiveness of our website.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.
Where required by applicable law, we will obtain consent before using nonessential cookies or tracking technologies.
We may share personal information in the following circumstances:
Service providers: With trusted third parties that support website hosting, appointment scheduling, communications, analytics, or other business operations.
Healthcare-related services: With appropriate healthcare professionals or service providers when necessary to coordinate services and permitted by applicable law.
Legal requirements: When disclosure is required by law, regulation, legal process, or a valid governmental request.
Business protection: When necessary to protect our rights, users, property, or the security of our services.
With your consent: When you authorize us to share your information for a specific purpose.
We do not sell your personal information in exchange for money. Any sharing of information for advertising or analytics purposes will be handled in accordance with applicable privacy laws and your available privacy choices.
BioTwin Weight Loss provides information about bioidentical hormone therapy and related wellness services. Information about your symptoms, medical history, laboratory testing, and treatment may be particularly sensitive.
We take reasonable steps to safeguard health-related information submitted through our website. If our practice is subject to the Health Insurance Portability and Accountability Act (HIPAA), protected health information handled in our capacity as a covered entity or business associate will be managed in accordance with applicable HIPAA requirements and our applicable privacy practices.
Not every interaction with a healthcare-related website is necessarily protected by HIPAA. Information submitted through general website forms, third-party tools, or other online services may be subject to different privacy rules.
Please contact our team if you have questions about how your medical information is collected or handled.
Our website may use or link to third-party websites and services, including appointment scheduling platforms, payment processors, analytics providers, or other external resources.
These third parties may collect information according to their own privacy policies. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. We encourage you to exercise caution when sharing sensitive information online.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain appropriate business and healthcare records, resolve disputes, and meet applicable legal or regulatory requirements.
Retention periods may vary depending on the type of information and the circumstances in which it was collected.
Depending on your location and applicable law, you may have the right to:
Request access to personal information we maintain about you.
Request correction of inaccurate or incomplete information.
Request deletion of certain personal information.
Withdraw consent where processing is based on consent.
Object to or restrict certain processing activities.
Opt out of certain targeted advertising or personal information sharing where applicable.
Request a copy of your information in a portable format, where applicable.
Submit a privacy complaint to the appropriate regulatory authority.
Certain exceptions may apply, particularly to healthcare records that must be retained under applicable law.
To make a privacy-related request, please contact us using the contact information below.
Our website and services are intended for individuals seeking information about adult hormone health and related services. We do not knowingly collect personal information online from children under 13 without legally required authorization.
If you believe a child has provided personal information through our website, please contact us so we can review the matter and take appropriate action.
If you contact us by email, telephone, or through a website form, we may use the information you provide to respond to your request.
If we send promotional emails, you may opt out using the unsubscribe instructions included in those messages, where available. Opting out of promotional communications will not necessarily stop essential service-related communications.
We may update this Privacy Policy periodically to reflect changes in our practices, website features, services, or legal requirements.
Any revisions will be posted on this page with an updated Effective Date. We encourage you to review this page periodically to stay informed about our privacy practices.
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact BioTwin Weight Loss.
Website: https://biotwinweightloss.com/
Phone: (303) 694-8033
You may use our website to submit an inquiry or request further information about our privacy practices.